Privacy Policy
This Privacy Policy describes the privacy practices of Orient Commerce Collective and our subsidiaries and affiliates.
Orient Commerce Collective is an ecommerce group that acquires, operates, and scales small and medium-sized brands with category-winning potential across global marketplaces like Amazon. This Privacy Policy explains how we handle personal information relating to:
Business owners who are interested in selling their Amazon businesses to us; and
Consumers who interact with Orient Commerce Collective or our brands through Amazon or who visit our website.
If you purchase products from our brands on Amazon, this Privacy Policy explains how Orient Commerce Collective processes your information. Your information may also be processed in accordance with Amazon’s privacy policy.
Some of our brands may also operate direct-to-consumer websites that link to their own privacy policies. Any information collected on those brand sites is governed by the applicable brand privacy policy.
Personal information we collect
Information you provide to us:
Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title, and company name.
Registration information, such as details related to a service, account, or event you register for.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise communicate with us.
Usage information, such as how you use the website or services and interact with us, including any content you upload or submit and information provided through interactive features.
Marketing information, such as your preferences for receiving communications about our activities, events, and publications and how you engage with our communications.
Other information we may collect that is not specifically listed here, which we will use in accordance with this Privacy Policy or as disclosed at the time of collection.
Information we obtain from third parties
We may receive personal information from third-party sources. For example, we may receive contact and mailing information from Amazon to fulfill orders, or business partners may share your contact details if you’ve expressed interest in our services or the products we offer. We may also obtain personal information from marketing partners, publicly available sources, and data providers.
Cookies and information collected by automated means
We, our service providers, and our business partners may use cookies, browser web storage (also called locally stored objects or “LSOs”), web beacons, and similar technologies to automatically collect information about your interaction with our website or services via your computer or mobile device, including:
Device data, such as operating system type and version, manufacturer and model, device identifiers, browser type, screen resolution, IP address, and general location (such as city or region); and
Online activity data, such as the site you visited before coming to ours, pages or screens viewed, time spent, navigation paths, activity on a page, access times, and length of access; and
Communications response data, such as whether you open emails we send and what links or actions you take in response.
See our Cookie Policy below for more information.
How we use your personal information
We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:
To fulfill and address comments or concerns related to Amazon orders.
To operate our website and services, including to:
Provide, operate, maintain, secure, and improve our website and services
Provide information about our website and services
Communicate with you about the website and services, including announcements, updates, security alerts, and administrative messages
Communicate with you about events you participate in
Understand your needs and interests and personalize your experience and communications
Respond to your requests, questions, and feedback
For research and development, including analyzing use of our website/services to improve them and develop new products and services.
For marketing and promotions, including sending marketing communications and facilitating advertising on social platforms or other websites/online services. You can opt out of marketing communications as described below.
To comply with law, including responding to lawful requests and legal process.
For compliance, fraud prevention, and safety, including to protect rights, privacy, safety, and property; enforce terms that govern our services; and detect/prevent fraudulent, unauthorized, unethical, or illegal activity.
With your consent, where required by law.
To create anonymous data by removing identifiers so the data is no longer personally identifiable. We may use and share anonymous data for lawful business purposes, including improving our services and promoting our business.
How we share your personal information
We do not share your personal information with third parties without your consent except as described below or in this Privacy Policy:
Service providers. We may share personal information with third parties that perform services on our behalf or help operate our website/services (e.g., support, hosting, analytics, email delivery, marketing, and database management).
Professional advisors. We may disclose personal information to professional advisors (lawyers, bankers, auditors, insurers) as needed for the services they provide.
For compliance, fraud prevention, and safety. We may share information for the purposes described above.
Business transfers. We may transfer personal information as part of a business transaction (or contemplated transaction), such as a divestiture, merger, consolidation, acquisition, reorganization, sale of assets, bankruptcy, or dissolution. We will make reasonable efforts to require the recipient to honor this Privacy Policy.
Your choices
This section describes rights and choices available to all users. Users in California or Europe (the EEA, Switzerland, or the UK) have additional rights described below.
Access or update your information. If you have an account, you may review and update certain information by logging in.
Opt out of marketing communications. You can unsubscribe using the link in marketing emails. You may still receive non-marketing service communications.
Cookies and browser web storage. Most browsers allow you to remove or reject cookies and clear browser web storage through settings. If you disable cookies, parts of the services may not function properly. See the Cookie Policy below.
Targeted online advertising. Some partners may collect information for targeted advertising. You can opt out through industry tools such as the Network Advertising Initiative or the Digital Advertising Alliance. European users may also use the European Interactive Digital Advertising Alliance tools. Device settings may also allow you to limit ad tracking using Google Advertising ID or Apple ID for Advertising. Opting out does not stop all ads; it may reduce personalization.
Do Not Track. We currently do not respond to “Do Not Track” signals. For more, visit allaboutdnt.com.
Other sites, mobile applications, and services
Our website may include links to third-party websites or services. We do not control these third parties and are not responsible for their privacy practices. We encourage you to read their privacy policies.
Security practices
We use reasonable organizational, technical, and administrative measures to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, and destruction. However, Internet transmissions cannot be guaranteed completely secure. If we must notify you of a data-related event, we may do so by email or phone as permitted by law.
Job applicants
If you visit the Careers section of our website, we collect the information you provide in connection with your application. Our Careers page may be powered by a third-party platform, and their privacy policy may apply. We use applicant data to manage recruitment, evaluate candidates, and track recruiting metrics, and as otherwise necessary to comply with law or protect our rights.
International data transfers
We are headquartered in the United States and may use service providers in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may differ from those in your jurisdiction. European users should review the “Notice to European Users” below for additional details.
Children
Our website and services are not intended for children, and we do not knowingly collect personal information from them. We define “children” as:
Outside of Europe: under 13 years old; and
In Europe: under 16 years old (or the age required to consent in the user’s country).
If you believe we have information about a child, contact us at [email protected].
Changes to this Privacy Policy
We may modify this Privacy Policy at any time. If we make material changes, we will update the date and post the revised policy on our website. We may also provide notice by other means reasonably likely to reach you. Changes are effective when posted (or as otherwise stated). Continued use of the website or services after changes are posted indicates acceptance.
How to contact us
Questions or comments about this Privacy Policy should be sent to [email protected].
Additional information for consumers located in California
This section applies only to California residents. “Personal Information” has the meaning given in the California Consumer Privacy Act (“CCPA”), excluding information exempt from the CCPA. Our website is intended for business use, and we treat personal information collected on the site as relating to individuals acting as business representatives.
We do not sell personal information. We may use cookies and similar tools to analyze traffic and facilitate advertising. For opting out, see the Online Tracking Opt-Out Guide below.
California privacy rights
California residents may have the right to request:
Information about how we collect and use Personal Information over the past 12 months
Access to a copy of Personal Information collected over the past 12 months
Deletion of Personal Information (subject to legal exceptions)
We will not discriminate against you for exercising these rights. If we deny a request, we will explain why as permitted by law.
How to exercise your rights
To request information, access, or deletion, email [email protected]. We may need to verify your identity and California residency. California residents may use an authorized agent with written authorization.
Online Tracking Opt-Out Guide
You can limit tracking in these ways:
Block or delete cookies in browser settings
Limit advertising ID use in mobile device settings
Use privacy-focused browsers or extensions (e.g., Brave, Privacy Badger, Ghostery, uBlock Origin) to block third-party cookies/trackers
Use platform opt-outs offered by advertising partners (where available)
Use industry tools like the Digital Advertising Alliance and Network Advertising Initiative
Opt-outs are browser/device-specific, so you must set them on each device and browser you use.
Notice to European users
This section applies only to individuals in Europe.
Personal information: “Personal information” in this Privacy Policy is equivalent to “personal data” under European data protection laws.
Controller: Orient Commerce Collective is the controller of personal information covered by this Privacy Policy.
Legal bases: We process personal information as permitted by law, including for contract performance, legitimate interests, legal obligations, and consent (where applicable). You may withdraw consent at any time where processing is based on consent.
Sensitive data: Please do not submit sensitive personal data through the website or services. If you do, you consent to our processing of it in accordance with this Privacy Policy.
Retention: We retain personal data as long as necessary for the purposes described, then delete or anonymize it where feasible.
Your rights: Depending on your location, you may have rights to access, correct, delete, transfer, restrict processing, or object to processing based on legitimate interests. You can submit requests by emailing [email protected]. You may also lodge a complaint with your local data protection authority.
Cross-border transfers: If we transfer personal data outside Europe, we use lawful transfer mechanisms (such as standard contractual clauses) or other permitted approaches. Contact us for details.
Cookie Policy
This Cookie Policy explains how Orient Commerce Collective (“we,” “us,” “our”) uses cookies and similar technologies in connection with our website and any other site we own or control that links to this Cookie Policy (collectively, the “Sites”).
What are cookies?
Cookies are small data files placed on your device when you visit a website. They help with navigation, preferences, and understanding how a site is used. We may use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). We may use first-party cookies (set by us) and third-party cookies (set by service providers or partners) for analytics, advertising, and social media features.
Types of cookies we use
Advertising cookies: Used by advertising companies to collect information over time to show relevant ads and measure performance.
Analytics cookies: Help us understand how the Sites are used and may track email engagement (opens/clicks).
Essential cookies: Required for basic operation and functionality of the Sites.
Functionality/performance cookies: Improve performance and enable features that enhance your experience.
Other technologies
We may also use browser web storage (LSOs), Flash cookies (Flash LSOs), and web beacons/pixel tags to collect information about usage and measure campaign performance.
Your choices
Most browsers let you remove or reject cookies via settings. If you disable cookies, the Sites may not work properly. You may also use industry opt-out tools to limit targeted advertising. Opt-outs are device/browser specific.
Changes
We may update information about the cookies we use from time to time. Please check back periodically.
Questions
If you have questions about this Cookie Policy, contact us at [email protected]